The procedure is confidential and straightforward.
You will receive a cordial welcome when you are admitted to our clinic for treatment. On most occasions, we can accommodate a new admission within 24 hours of making the booking while admissions need to be pre-booked.
Health professionals, family, friends and even the clients themselves can give referrals with the assurance that they will be accepted. We'll make sure that our employees are ready to welcome you as soon as the booking has been confirmed.
Once you arrive at our clinic the first step is to familiarise yourself with the clinical team as well as your surrounding which includes the layout of our facility. We will provide you a welcome pack that will explain all that is necessary for you to know about your stay with us at the Sanctuary Lodge, along with a schedule of therapy sessions. Please call us and let us know in case you are not able to come to our facility on your own.
In the course of the very first 24 hours, we'll make arrangements for you to visit our detoxification specialist psychiatrist.
What happens here is that a complete evaluation will be performed based on your medical and psychological medical care necessities. A complete detox program will be authorized if needed. The detox will then be conducted and administered under stringent procedures by our medical health experts.
Please remember that you are supposed to bring any medications that you may have been taking, as well as giving us details of your doctor's surgery.
The psychiatrist will emphasize any parts of your treatment where a specialist is needed and then make suggestions. We will make sure that any suggestion or recommendation is factored into your treatment plan because it is of utmost importance to us that your treatment needs are fully met during your stay at the facility. We will ensure that you are getting the highest standard care at any time and your treatment plan will then be constantly evaluated by our clinical director, counsellors and clinical personnel.
Our warm and friendly employees will help you to settle into the place once you have completed your assessment. Our personnel is always available to talk to and encourage you since we know how stressful and scary this experience can be for many patients.